任务需求及资源的人因可靠性分析方法研究-《集美大学学报（自然科学版）》

文章信息/Info

Title:: Research on Human Reliability Analysis with Task Demands and Task Resources

Author(s):: CHEN Juan1; WU Zekun2; (1.School of Science，Jimei University，Xiamen 361021，China;2.School of Reliability and System Engineering，Beihang University，Beijing 100191,China)

Keywords:: human reliability analysis（HRA）; task demands resources; occupational stress model; human error probability（HEP）

摘要:: 将广泛应用于人力资源管理的职业压力模型引入到人因可靠性分析（human reliability analysis，HRA）之中。基于这一模型，提出了可应用于HRA的任务需求及资源方法。在这一方法中，建立了任务情景中影响因素和人为心理因素之间的定性关系。基于这一关系，进一步提出了描述不同压力水平下操作人员动机强度和人因差错概率（human error probability，HEP）关系的概率模型。通过相关实验，这一模型的有效性得到了充分的验证。

Abstract:: This study focused on making developments in the analysis of human error with introducing the occupational stress models into human reliability analysis (HRA).With the reference to the models in occupational stress studies，we put forward the task demands and resources method，which describes the qualitative relationship between the influencing factors in the task context and the psychological processes of the operator.Based on this relationship，a probabilistic model for determining the human error probability (HEP) with motivational intensity under different stress levels has been developed.A human reliability experiment has been conducted and the experiment results illustrated the effectiveness of this model.