公共危机风险感知差异及其协同应对探析-《集美大学学报》（哲社版）

文章信息/Info

Title:: An Analysis of Crisis Cooperative Response under the Differences in Public Crisis Risk Perception

Author(s):: YANG Ze; SHEN Yue; (Faculty of Education, Southwest University, Chongqing 400715, China)

Keywords:: public crisis; differences in risk perception; coordinated response; differences management and control

摘要:: 现代社会风险频发，公共危机受到高度关注。公共危机需要协同应对，但风险感知差异可能阻碍协同应对。分析显示，风险感知差异表现为识别差异、解释差异和评价差异。风险感知差异主要是由于不同主体间基于主体角色不同而导致的。风险感知差异虽然可能衍生多样化应对策略，但会削弱协同倾向、滞缓协同应对和损害持续投入。应通过管控风险差异促进危机应对的全面协同，包括寻求风险感知的深层一致作为协同应对基础、针对风险感知求同存异以最大化协同应对阵容、吸取先前风险感知经验加速协同应对决策等。

Abstract:: Due to the frequent occurrence of risks in modern society, public crises are highly concerned. Public crises require coordinated response, but differences in risk perception may hinder coordinated response. The analysis shows that the differences in risk perception manifest in identification, explanation and evaluation. There are various reasons for the differences in risk perception, mainly the different roles of different subjects. Although differences in risk perception may lead to multiple coping strategies, it will weaken the collaborative tendency, slow collaborative coping and damage sustained investment. In this regard, the comprehensive coordination of crisis response should be promoted through the control of risk differences, including seeking deep consensus of risk perception as the basis for collaborative response, seizing the opportunity of minimum differences in risk perception to accelerate collaborative response, seeking common ground while recognizing differences in risk perception to maximize the collaborative response group and promote the differential transformation of risk perception to enhance the effectiveness of collaborative response.